Our Commitment to Customer Satisfaction

At , we strive to offer high-quality services that help you connect meaningfully. If for any reason you're not satisfied with your subscription or purchase, we’re here to help clarify your options.

1. Eligibility for Refund

Refunds may be issued under the following conditions:

• You purchased a premium plan within the last 7 days.
• You did not use any of the premium features (e.g., messaging, advanced filters).
• There are verifiable technical issues from our end that prevented service usage.

2. Non-Refundable Situations

Unfortunately, we are unable to offer refunds in the following cases:

• Change of mind after using premium services
• Failure to cancel subscription before renewal
• Misunderstanding of features clearly outlined before purchase

3. Requesting a Refund

To request a refund, please contact our support team within the applicable period. Include your:

• Full Name
• Email address used to register
• Date and type of purchase
• Reason for your refund request

Submit your request to: . We aim to respond within 3–5 business days.

4. Automatic Renewals & Cancellations

All subscriptions are set to renew automatically unless canceled before the renewal date. You can manage or cancel your subscription via your account settings.

5. Discretionary Decisions

All refunds are issued at the discretion of DivineMatch. Approved refunds will be returned to your original payment method within 7–10 business days.

6. Contact Us

If you have questions about this Refund Policy, feel free to reach out to our support team anytime at .